Fees and Cancellation Policy

1. Consultation Fees

Consultation fees (if applicable) are payable at the time of booking or appointment .

2. Treatment Fees

All treatment costs will be clearly explained prior to proceeding. Payment is required before or on the day of treatment unless otherwise agreed.

3. Deposits

A deposit is required to secure your booking. This will be communicated at the time of booking.

4. Cancellation Policy

We require at least 24 hours’ notice for cancellations or rescheduling.

Cancellations within this period may result in loss of depsit

Late cancellations or missed appointments will result in a loss of deposit

5. Refunds

Services already provided are non-refundable

Deposits are non-refundable unless cancellation is made within the required notice period

Refunds are not provided for dissatisfaction where treatment has been delivered appropriately

6. Late Arrivals

Late arrival may result in cancellation of the appointment to ensure adequate time to perform treatment.

7. Treatment Packages

Packages must be used within the specified timeframe and are non-transferable unless agreed.

8. Right to Refuse Treatment

We reserve the right to refuse or discontinue treatment where it is deemed unsafe or inappropriate.

9. Pricing Changes

We reserve the right to update pricing at any time; however, confirmed bookings will be honoured at the agreed rate.